Refund Policy

Delivered orders are eligible for a full refund within 7 days after delivery. Refunds are manually reviewed and require the order number, checkout email, reason, and clear photos of the delivered magnet.

Custom items enter production immediately after payment, so orders cannot be edited or canceled once payment succeeds.

To reduce abuse, Memory Magnet may limit no-reason refunds from the same email, shipping address, or payment identity within a 30-day period.